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Monday, May 5, 2008

Further Disappointment : UPDATE

The cut piece of headphone that I sent out last week, arrived finally in Utah on Thursday.

Today I received a response :

From: Skullcandy RMA [mailto:rma@skullcandy.com]
Sent: Monday, May 05, 2008 10:47
Subject: Skullcandy RMA status has been updated

Hello,


Your RMA request # has been updated to Received.


Thank you for sending your product into Skullcandy. We have authorized it to be replaced under our lifetime warranty. We will notify our shipping warehouse to ship your replacement. This process takes about 1-2 weeks depending upon availability of product. You will receive another email from FedEx when it ships with a tracking number. Thanks!

Sincerely,

The Skullcandy Team

Well, it looks like I'm in headphone limbo for a while longer as I could take a trip to Mars, liberate the local population from tyranny and find a "real" relationship. Thankfully, I didn't bring any fruits or vegetables.

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